Shipping policy

Shipping Policy
All orders placed with Jeiu Vintage are processed and dispatched directly from the United Kingdom.
Processing & Handling Times
Dispatch Window: Orders are processed and handed over to the courier within 1–2 business days (Monday through Friday, excluding UK public holidays).
Order Confirmation: Once your order is placed, you will receive an immediate order confirmation email.
UK Domestic Shipping Options
We partner exclusively with Royal Mail Tracked to ensure fast, secure, and fully traceable delivery.

Service Estimated, Transit Time and Cost

Royal Mail Tracked 48 2–3 Business Days Standard Rate (Calculated at checkout)Royal Mail Tracked 241–2 Business Days Express Upgrade (Selectable at checkout)

All domestic packages include end-to-end tracking updates via SMS or email.

International Shipping
We offer worldwide delivery via Royal Mail International Tracked.
Transit Times:
Europe: 3–7 business days
Rest of the World: 5–10 business days
Rates: Shipping rates calculate automatically at checkout based on the final destination and package weight.
Customs, Duties & Taxes: International customers are responsible for any customs fees, import duties, or local taxes levied by their destination country upon arrival.
Order Tracking
As soon as your parcel is dispatched, an automated shipping confirmation email containing your Royal Mail tracking code will be sent to your registered email address. You can track your parcel's progress directly through the link provided or on the official Royal Mail website.
Packaging & Security
Every garment is carefully inspected, folded, and protected in secure packaging prior to dispatch. High-value outerwear and 1-of-1 designer pieces ship with a dedicated tamper-evident security tag attached.
Contact Us
If you have any questions regarding your delivery or require specialized delivery instructions, please reach out directly through our Contact Us page or email contact@jeiuvintage.com.